Transportation Network Companies (TNCs)

Initial TNC Permit Application

Renewal TNC Permit Application

TNC Rules

GIS Map

Regulated TNCs

Lyft, Inc.                                                                     

Lyft emblem

Rasier, LLC (Uber)

                                       

 

Note to TNC Riders: Do not rely only on TNC decal display on windshield. Please verify that the vehicle’s make, model, license plate number and picture of TNC driver all match what is displayed on the TNC’s digital network before entering the vehicle.

How to file Complaints

You may file a complaint against a TNC or a TNC driver by telephone: 

Toll free 1-888-505-9047 or 334-242-5176 or by e-mail: mcs.ued@psc.alabama.gov

To file a complaint on violation of the Zero Tolerance Policy, go to:

Uber: https://www.uber.com/legal/policies/zero-tolerance-policy/en/

Lyft:  https://help.lyft.com/hc/en-us/requests/new?ticket_form_id=724707